Safety Information

Installation precautions

  • Install the machine where it will be unaffected by water, air pressure, temperature, humidity, dust, salt, ions and other environmental factors.
  • Pay special attention to external hazards such as slope, vibration and shock.
  • Do not install the machine in a chemical-storage area or anywhere near gas emissions.
  • Install the machine in a well-ventilated location.
  • Take special care regarding power frequency, voltage and allowable current (or power consumption).

Before using this machine

  • Make sure each component is correctly connected and fixed.
  • Ensure your computer’s Device Manager correctly recognizes the machine.
  • Do not lift or move the machine by its scanning arm.

When using this machine

  • Do not apply shocks or vibration to the machine when scanning.
  • Do not turn off the power while using the machine.
  • Do not block the vent while the machine is in use.
  • If you see smoke or detect a strange odor, immediately turn off the power switch, disconnect the power cord and contact the manufacturer.
  • Remove the power cord from the machine when not in use for an extended time.
  • All repairs should be performed by the manufacturer or a Artec-approved repair center. Do not disassemble or reassemble the machine; doing so will void the warranty.
  • Do not modify the machine for any reason. Unapproved modifications will void the warranty.


  • If the machine has gone unused for a long period, check for proper installation and calibration.
  • Make sure the scan data is correct.
  • Clean the machine periodically with a dry cloth and ensure no water or moisture enters it.
  • Do not use corrosive detergents or antiseptic solutions when cleaning the machine.
  • Always turn off the power when checking inside the machine.
  • Do not use spray any material toward the machine.
  • Do not touch the mirror inside the machine.

Storage instructions

  • Wipe the surface lightly with a dry cloth while taking care to prevent water and other liquids or foreign materials from contaminating the machine.

  • Keep the machine in a safe place to avoid damage due to carelessness.

  • Operating conditions

    • Temperature range: 22℃ to 28℃
    • Relative humidity: 20% to 75%
    • Environmental conditions for transport and storage
    • Temperature range: –5℃ to 45℃
    • Relative humidity: 20% to 80%
    • Attitude: 0 ft to 6,562 ft (2,000 m) above sea level
    • Overvoltage category land pollution Degree 2
    • For indoor use only